Privacy Policy

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Privacy Policy

This privacy policy clarifies our policy regarding the collection, usage, disclosure and transfer of the information by Propproper Realty Services (OPC) Pvt Ltd and its subsidiary (ies) and affiliate(s) (collectively referred to as the "Company"), which deals with various other websites or mobile apps & other assistance comprising of delivery of information and content through any phone or internet connected device or otherwise (collectively the "Services"). This privacy policy shapes parts and parcels of the Terms of Use for the Assistance. Capitalized terms which have been mentioned above are undefined but have the same meaning as are attributed to them in the Terms of Use.

As we update, enhance and broaden our Assistance, the policy may change, so kindly relate back to it occasionally. By accessing the Company's website(s) include your Application or otherwise use the Assistance, you("users") consent to collection, storage, and use the private data you provide (including any changes thereto as provided by you) for any of the assistance that we offer.

Our Company honours the privacy of the users of the Services and is devoted towards reasonably protecting it in all aspects. The information about the users as compiled by the Company is:

(a) data provided by users and

(b) evidence automatically tracked while navigating

(c) data compiled from any other reference (collectively referred to as "Information").

1. INFORMATION RECEIVED, COLLECTED AND STORED BY THE COMPANY

A. INFORMATION SUPPLIED BY USERS

Registration data:

When you register on our website, You give main contact data like your name, sex, age, address, pin code, phone number, occupation, interests, email address and etc. When you enroll using your other social accounts like Facebook, Instagram, Twitter, Gmail, Yahoo etc. We obtain information from such profile(s) to continue to interact with you and to continue to furnish you with our Assistance.

Subscription or paid service information:

When you choose any subscription or paid assistance, our payment gateway provider collects your billing data, along with your credit card number, expiration date etc. Anyway, when you order utilizing an in-app purchase option, information is handled by the platform providers. The subscriptions or paid Assistance remain on auto renewal mode unless abolished. If at any point you do not choose to auto-renew your subscription, you may abolish your subscription before the end of the term.

Voluntary data:

We obtain additional information at other times, including feedback(s). You can modify your content or email preferences, responses to surveys, or communications with us.

B. DATA AUTOMATICALLY COMPILED/ TRACKED WHILE NAVIGATION

Cookies

To enhance the responsiveness of the "Application" for our users, we use "cookies", or similar electronic tools to compile data to select every visitor randomly as a User Identification ("User ID") to understand the user's interests using the recognized computer. Unless you willingly identify yourself (through registration, for example), we will have no way of understanding who you are, even if we assign a cookie to your computer! The only private data a cookie can hold is the evidence you supply. A cookie cannot read the information from your hard drive. Our advertisers may also assign their own cookies to your browser(s) (if you click on their ads), it's a process we do not control. We receive and store certain types of data whenever you connect with us via website(s), Application(s) or Services through your computer/laptop/notebook/ mobile/tablet/pad/handheld device or any other electronic device capable of connecting to the internet.

We accumulate limited data about your computer's connection to the Internet, mobile number, including your IP address, whenever you visit (s) our website(s), application or assistance. Your IP address is a number that lets computers attach to the Internet and recognize where you sent data – For e.g. pages you glimpsed. We automatically receive the data from your browser, including your IP address, your computer's name, your operating system, browser type, version, CPU speed, and connection speed. We also collect information from your device, including your device's serial number or identification number (e.g. UDiD on your iOS devices).

Clear GIFs

We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users in an unidentified manner, without identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to trace which emails are opened by them. We use this data to inter-alia deliver our web pages to you upon request, to tailor our portal, Application or Assistance to suit the interests of our users, to measure traffic ,to enhance the quality, functionality and interactivity and let advertisers know the locations from where the visitors come.

Data from other Sources:

We may receive data about you from other online sources! Add it to our profile information system and treat it accordingly with the policy. If you give information to the platform provider or other partner, whom we provide services, your profile data passes on to us. We collect updated contact information(s) from third parties in order to correct our records and fulfil the Assistance or to communicate with you or share the data with any third party.

Demographic and purchase data:

We may relate to third parties in order to give  targeted connections and growth.

2. LINKS TO THIRD PARTY SITES / AD-SERVERS

Assistance may comprise links to other websites or applications. Such websites or applications are regulated by their respective privacy policies, and are beyond our reasonable control. Once you vacate our server (you can understand your location by surveying the URL in the location bar on your browser).Use of any kind of data provided by you is governed by the privacy policy of the operator of the applications/website(s)you are touring. That policy differs from ours! If you can't discover the privacy policy of any of these applications/websites via links from the application's homepage, you should contact the application owner(s) rapidly for more data.

Demonstration of information from our advertisers, to help them to understand our audience(s) and know the value of advertising on our websites or Applications, is the shape of aggregated statistics on traffic to various pages / content within our websites or Applications. We use third-party advertising companies to serve ads when you visit our websites or Applications. These companies use your information (excluding information about your name, address, email address or mobile number or other personally identifiable data) about your visits to this and other websites or applications, in order to give advertisements about commodities and services which interest you.

We do not provide any personal identifiable information to any third party websites / advertisers / ad-servers without attaining your permission.

3. DATA USAGE BY THE COMPANY

The Information as provided by the users enables us to enhance Assistance and give you the best user-friendly experience(s). In some cases of certain service(s) or utility (ies), we need your contact data. All required information is assistance dependent and the Company uses the above mentioned user data to, maintain, safeguard, and enhance the Services (including advertising on the "Application") and for developing new services. We also use your email address or other privately identifiable data to send saleable or marketing messages without your approval [with an option to subscribe / unsubscribe (wherever feasible)]. We, however, use your email ID without your consent for non-marketing or administrative goals (such as notifying you of major changes, for customer service objectives, billing, etc.).

Any personally identifiable data provided by you will not be considered as sensitive if it is freely available or accessible in the public domain like any comments, messages, blogs, scribbles accessible on social platforms like facebook, twitter etc.

Any posted/uploaded/conveyed/communication by users on the public categories of the "Application" becomes published content and is not considered as a privately identifiable information subject to the Privacy Policy.

In case you decline to submit personally identifiable data on the Application, we will not be able to provide certain assistance on the Application/website to you. We will make reasonable efforts to inform you of the similarity at the time of opening your profile. In any case, we will not be liable or responsible for the denial of certain assistance to you for lack of you giving the necessary private data.

When you enroll with the Application or Services, we connect you from time to time about updates of your personal data to give the users such features that we believe may benefit / interest you.

4. DATA SHARING

The Company shares your information with any third party without collecting the preliminary consent of Users in the following limited circumstances:

(a) When it is petitioned or compelled by law or by any court or governmental agency or authority to disclose, for the purpose of assurance of identity, or for the prevention, detection, examination comprising cyber events, or for prosecution and punishment of offences. These disclosures are made in decent morality and belief that such disclosure is relatively essential for enforcing the Terms or for complying with the applicable laws and regulations.

(b) The Company proposes to share information within its company, officers and employees of such companies for the objective of processing private information on its behalf. We guarantee that the recipients of the information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and safety measures.

(c)The Company may present data to the advertisers - to help them comprehend our audiences and confirm the importance of advertising on our websites or Applications – anyway it is usually in the form of aggregated statistics on traffic to different pages within our website.

(d) The Company also shares your data regarding your actions on websites or Applications with third party social websites to populate your social wall that is noticeable to other people. Anyway you will have an option to set your privacy settings, where you can choose what you would like to share and not with others.

5. ACCESSING AND UPDATING PRIVATE DATA 

When you use the Services of the Website/application etc. (or any of its sub sites), we formulate nice faith efforts to give you, and whenever requested by you, with access to your personal information and also  ensure that any personal information or sensitive personal data or information found to be false or deficient will be corrected or revised. Subject to any requirement for such private data or sensitive personal data or information to be retained by law for valid business purposes. We inquire users to identify themselves and the data requested to be accessed, corrected or removed before processing such requests, and we also decline the procedure that are unreasonably repetitive, requiring disproportionate technical effort, endangering the privacy of others, or may be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not required. In  cases where we provide data access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort! Because of the way we maintain certain assistance, after you delete your information, residual copies may take a period of time before they are deleted from our effective servers and remain in our backup systems.

6. DATA SECURITY

We take applicable security measures to maintain against unauthorized access to or unauthorized alteration, disclosure or injury of data. These comprise internal reviews of our information collection, storage & processing methods and safety measures, including appropriate encryption and physical safety measures to shield against unauthorized access to networks where we store personal information. All information gathered is securely stocked within the Company controlled database. The database is bottled on secured servers behind a firewall. Admission to the servers is password-protected and is strictly restricted. Nevertheless, as effective as our safety measures are, no security system is closed. We cannot ensure the security of our database, nor can we ensure that data you provide will not be intercepted while being conveyed to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to everyone with Internet access.

We use third-party advertising companies to serve ads when you travel or use our website or services. These companies may use data (not including your name, address, email address or telephone number or other personally identifiable information) about your visits in order to deliver advertisements about products and services of interest to you.

7. UPDATES / CHANGES

The internet is an ever developing medium. We may alter our privacy policy from time to time to integrate necessary changes in technology, applicable law or any other variant. In any case, we reserve the liberty to shift (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be beneficial instantly on note, which we may give by broadcasting the new policy on the "Application". Your use of the Application or Services after such notice will be deemed approval of such modifications. We may also make adequate actions to notify you via electronic mail. In any case, you are instructed to review this Privacy Policy periodically on the "Application") to ensure that you are aware of the current edition.

8. QUESTIONS / GRIEVANCE REDRESSAL

Redressal Mechanism: Any objection, insult or question with regards to the processing of data provided by you or breach of these terms shall have to be shortly informed to the designated Officer via email signed with the electronic signature at the following email address. support@propproper.com

We request you to kindly provide the following data in your complaint:-

(a) Identification of the data provided by you;

(b) Clear announcement as to whether the information is personal information or emotional personal information;

(c) Your address, mobile number or e-mail address;

(d) A declaration that you have a good-faith assumption that the information has been processed mistakenly or published without authorization, as the case may be;

(e) An opinion, under liability of perjury, that the data in the notice is detailed, and that the information being argued about belongs to you;

(f) You may also connect us in case you have any problems / recommendations about the Privacy Policy using the contact data mentioned above. The company shall not be accountable for any communication, if addressed, to any non-designated person in this regard.